Frequently asked questions

  For FAQ’s relating to income stream accounts click here

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91	My 31 December 2007 statement has more insurance than it used to. Why has this insurance increase happened?
92	Why doesn't my 31 December (half yearly) benefit statement include the tax rebate?
93	I am over 65 years old and now my 31 December 2007 statement has insurance cover on it. Why is insurance cover on my statement?
94	Why does an investment switch take up to 5 days to be processed?
95	What is Ambulance Officers’ insurance cover?
96	Who is eligible for Ambulance Officers' insurance cover?
97	Why are the 30 June 2008 investment returns so low?
98	Can I opt out of Ambulance Officers’ insurance?
99	Why can't I switch my investment strategy(ies) online?
100	What is the cost of Ambulance Officers’ insurance?
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