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Question

Has First State Super received all of my contributions? Some of my contributions are not listed on my statement or look as though they are late?

Answer

There may be a number of reasons for a contribution not appearing on a statement.

Contributions do not appear on the statement
Members' 30 June First State Super statements contain information and transactions up to and including 30 June.

Where a transaction (including receipt of a contribution) has occurred after 30 June the transaction will not appear on the 30 June statement. However, the new contribution will appear on the following 31 December statements.

Contributions appear late on the statement
First State Super credits contributions to a member’s account within three (3) working days of the contribution and full details being received. This could be either directly from the member of their employer.

If First State Super receives a contribution but does not have enough information to process the contribution to a member’s account, the contribution is placed in a suspense account.

Any interest earned on the suspense account is applied the reserve account. The Trustee uses the reserve account to pay the administrator’s fees and any other administration and operating expenses of the Trustee or Fund. Any excess retained in the account is ultimately applied for the benefit of the membership as a whole.

Employers’ Superannuation Guarantee (SG) contribution obligations

• If SG contributions are being made to First State Super, NSW Public Sector Employers are generally required to pay SG contributions for eligible employees at least once each month.


• Under the SG laws, non-NSW public sector employers (ie private sector employers) have to pay SG contributions to the correct superannuation fund, by the cut-off dates, for all eligible employees.

Quarter	Quarterly cut-off date
Quarter 1 (1 July – 30 September)	28 October
Quarter 2 (1 October – 31 December)	28 January
Quarter 3 (1 January – 31 March)	28 April
Quarter 4 (1 April – 30 June)	28 July

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