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Income stream frequently asked questions

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11 Why do I need to provide proof of identity if I am already an existing First State Super member and want to open a First State Super income stream account?
12 Can I make withdrawals from a First State Super income stream account when I need to as well as receiving regular income stream payments?
13 If I access my super through an income stream and continue to work, is there a limit as to how much I can access?
14 Can I get insurance cover through a First State Super income stream?
15 Why can't I switch my investment option online?
16 Where can I go to find out about FSS Financial Planning?
17 I cannot access the member login area via the button on the homepage
18 Why does an investment switch take up to 5 days to be processed?
19 What if I cannot open a brochure or form (PDF document)?
20 I have sent my nomination of beneficiaries details to First State Super but the details are not on my benefit statement. Why is this?
 
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